RETURN POLICY

Last updated August 08, 2023

Thank you for shopping with SC Wake! We hope you are happy with your items. However, if you are not completely satisfied with your purchase, please review the information below on how to get an exchange or refund.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@scwake.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging along with the Return authorization slip, then mail your return to the following address:

SC Wake Online Return

Attn: Returns

RMA #

4100 US-52

New Trenton, IN 47035

United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least thirty (30) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

• A 20% restocking fee will be charged for all returns in excess of $100.00.
• Sale items are FINAL SALE and cannot be returned.
• Any custom job completed is FINAL SALE.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

(812) 637-0262

info@scwake.com